Email settings (SMTP)

By default the platform sends email through the AVERQIS mailer. If you want payslips, reports and other documents to come from your practice's own mailbox, connect your SMTP settings.

Configure

1. Go to System & Automation → Email settings.
2. Enter:

• SMTP host — for example smtp.yourpractice.co.uk.
• Port — usually 465 (implicit TLS) or 587 (STARTTLS).
• Username and password for the mailbox.
• Sender email — the address to send from.
• Sender name — optional, shown in the From field.

1. Tick Use STARTTLS if you use port 587.

Test

Click Send test email — a message goes to the configured mailbox to confirm the connection works before you rely on it.

Security

• The password is encrypted at rest and never displayed again.
• To change it later, just re-enter a new password.
• Leave the settings empty to keep using the platform mailer.

What it affects

• Payroll payslips emailed to employees.
• Payroll reports emailed to clients.
• Future document emails from the practice.

Tips

• Use an app password for the mailbox if your provider requires one.
• If a test email fails, double-check the host, port and whether your provider expects STARTTLS or implicit TLS.
• Keep the credentials safe — they are only stored on your server.

Related

• [Sending payslips and reports](/guides/sending-payslips)